Contact the sales team if you are not an EastSolid customer about any questions you may have. Even if your question is something technically related, ask away! We offer a 6 hour resolution time period guarantee on all tickets into the sales department. May be opened for later hours if their is a high number of tickets.
To answer technical support help to current EastSolid customer. We have a full time 24x7 staff and guarantee a 6 hour response time and 24 hour resolution time period to all tickets submitted.
To answer current EastSolid customers about up coming or unpaid invoices as well as any other questions related to billing or invoices. 6 hour response time to tickets submitted with in the opened hours of business. May be opened on weekends if their is a high number of tickets opened.
